Complaint History & Business Rating for B K Propane Inc

6822 N Oakwood Rd, Enid, Oklahoma, 73703, United States.

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No unresolved complaints againt B K Propane Inc.
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  • Commented By:
  • Recommended:No
  • On:11-Jan-2017
says: They just back-billed for tank rentals for 2015 and 2016, with no notice. Now they have hit customers with yet another tank rental bill, saying that they would adjust that according to usage at the end of 2017. The amount is almost $300.00. They have put monitors on the tanks. Customers were originally set up on the stay full program but the company won't send anyone out to keep the tanks topped off. My tank is at 65% and they won't come top it off. They said that they won't come top it off until it is down to 25-30% and is flagged. The whole point of the stay-full program was so that customers would not be hit with large bills. It is totally illegal to change the terms of the contract with no notice and to totally disregard the program originally set up. It is totally illegal to back-bill customers for two years. What happened to integrity, decency and ethics in business? They have done this to over 200 customers since the end of October 2016.
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