Complaint History & Business Rating for Aer Lingus Airlines

United States.

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What Aer Lingus Airlines customers think NEW

Claims vs Aer Lingus Airlines (1):

Comments and Feedback from Users

  • Commented By:Aniruddha C.
  • Recommended:No
  • On:10-Jun-2022
Aniruddha C. says: We have missing baggage for over 17 days now. this is for flight EI 126 from YYZ to Dublin on 25thMay,2022. There is absolute disregard for the inconvenience that may have caused their passengers. every attempt to get our missing baggage back is falling on deaf years. there is literally like ZERO accountability. it's like the worst nightmare you only read on the internet and now is happening with you.
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  • Commented By:Edward L.
  • Recommended:No
  • On:02-Oct-2021
Edward L. says: On a return flight they cancelled my flights,30 Sept.,and never notified me. I only found out when I tried to check in. I called and they said it would be two days to get a flight to JFK via Dublin and another overnight in Dublin and a JFK flight the following day. They refused to pay for hotels or food, even though I was business class. They offered a 45% refund for the flight if I would go to another airline.
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Aer Lingus Airlines’s Complaint History (1):

1 claim is currently posted for public review and comment :

    • Claim
    • Seeking:

    Aer Lingus ticket cancellation policy

    For:
    • Contract / Agreement
    Claimant says:On 7/16/10 I logged on to the Aer Lingus website and reviewed the flights and prices available for a one way trip for my wife and myself to return from a cruise vacation on 5/19/11. At that time they had the best price available and I purchased the flight also paying an excess baggage fee and insurance for a total of $1440.18 (EUR1096.10). Sinc...
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