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How to resolve a claim against Yelp and other review sites

Millions of consumers search Yelp and other anonymous review sites before picking that trusted mechanic or cross-country moving company, the Indian street food restaurant they still dream about, even their kids’ pediatrician.

But questions about the integrity of online reviews abound. Businesses have a huge incentive to game the system to their advantage—or to a competitor’s disadvantage—with reviews by friends, relatives, or even teams of outsourced ‘reviewers.’

First: Know your rights.
If your business has been damaged by a false or misleading review, you probably have only one question: what can I do to remove the review or tell my side of the story? Here’s how to use online dispute resolution to manage negative content. It’ll cost you about the same as a light lunch. ...more
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Did you know? PeopleClaim has helped thousands of people tell their side of the story in complaints involving bad business practices, overbilling, fraud and other misconduct. Now you can also use PeopleClaim to counter unfair ratings, reviews or other posts about you or your business, including negative BBB ratings, Yelp and other online reviews, unfair credit scores or any other content that’s harming you or your business's reputation. Learn More »