Claimant says: "1. BACKGROUND AND AGREEMENT The parties initially connected through Fiverr.com. The plaintiff explicitly requested that all services be conducted through the Fiverr platform to ensure protection. However, the defendant insisted on moving the transaction off-platform, stating that she preferred not to use Fiverr for the project. The plaintiff, although hesitant, proceeded in good faith.
It was agreed that the defendant would provide targeted outreach to secure wholesale orders from fashion retailers. The plaintiff ”
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Claimant says: "1. BACKGROUND AND AGREEMENT The parties initially connected through Fiverr.com. The plaintiff explicitly requested that all services be conducted through the Fiverr platform to ensure protection. However, the defendant insisted on moving the transaction off-platform, stating that she preferred not to use Fiverr for the project. The plaintiff, although hesitant, proceeded in good faith.
It was agreed that the defendant would provide targeted outreach to secure wholesale orders from fashion retailers. The plaintiff emphasized the urgency and time-sensitive nature of the task, stating that the outreach had to be completed within 2–3 weeks due to the brand's production schedule. The defendant confirmed she had experience in luxury womenswear sales and agreed to the scope and timeline.
2. PAYMENT AND SERVICES PROMISED On June 12, 2025, Roch Perel Ltd made an initial payment of $540 USD via Wise bank transfer from its business account to the defendant. This payment was for the agreed wholesale outreach campaign. Shortly after, the defendant stated that she could not begin outreach unless she also managed the plaintiff's social media channels, which was never part of the original agreement. Under pressure to meet the tight deadline, the plaintiff accommodated the demand and arranged for all necessary content to be prepared by a graphic designer. A second payment of $120 USD was sent on July 1, 2025 via Wise, covering three platforms (Instagram, Facebook, and TikTok).
3. FAILURE TO PERFORM Despite receiving full payment totaling $660 USD, the defendant failed to perform the agreed services:
• No outreach was conducted to any retailers.
• No wholesale leads or contacts were secured.
• No social media posts were properly made, even though the plaintiff provided full content, captions, and a clear plan.
The only deliverable was a generic content calendar clearly generated by ChatGPT, including language and formatting consistent with automated AI tools (e.g., Would you like a downloadable PDF or Google Sheet version of this calendar?). This was not original work and held no value for the business.
The defendant's communication was also highly unprofessional, often vague, delayed, and non committal. She demonstrated a lack of basic industry knowledge, such as recommending that wholesale prices be published publicly on social media — a fundamental breach of standard retail practice.
4. ATTEMPTS TO RESOLVE AND REFUND DEMAND The plaintiff made multiple written requests for a refund. The defendant acknowledged the service was not delivered and made verbal and written promises to issue a refund, but never followed through.
A final formal demand letter was sent on August 1, 2025, giving her two business days to respond. She ignored the deadline. The plaintiff has acted in good faith throughout the process and has provided full documentation of communication, payments, and service expectations. The defendant's actions amount to a clear breach of contract, unjust enrichment, and failure to deliver services paid for in full.*” ...Show less »