Claimant says: "In October 2012, I purchased a power juicer base from Jack Lalanne (Tristar Products) as a replacement part because of a defecti in the original base purchased from Costco. I have been trying to resolve this problem with Jack Lalanne in Wallingford, Conn. They have made promises to resolve this issue but have not to this date gotten back in touch with me. They have sent me a base that does not work with other parts of the Juicer. They have made promises to send me a whole unit with all the parts. This has not happen as”
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Claimant says: "In October 2012, I purchased a power juicer base from Jack Lalanne (Tristar Products) as a replacement part because of a defecti in the original base purchased from Costco. I have been trying to resolve this problem with Jack Lalanne in Wallingford, Conn. They have made promises to resolve this issue but have not to this date gotten back in touch with me. They have sent me a base that does not work with other parts of the Juicer. They have made promises to send me a whole unit with all the parts. This has not happen as of this date. They have sent out the wrong base on several occassions with the promise of sending out the rest of the parts. I called them yesterday and today. I was told that someone would get back in touch with me at 3:00PM yesterday. No one Did. I called today at 11:00am and was told that a Carlos would get back with me in 10 mins. This has not happened.*” ...Show less »