Claimant says: "In May 2022, I took my car in to have the air conditioning evaluated as it had not worked for 2 years. Perry Mazda said if I got the a.c. evaporator replaced that would solve it.. it was expensive- and cost a little more than $2000 plus I had to rent a car for several days costing me over $200 so I could leave the car there for when the parts arrived, per service man's advice. I was so happy in anticipation of having the problem be resolved. It worked perfectly for 2 months, and then only warm air began to blow out” ...Show more »

Claimant says: "In May 2022, I took my car in to have the air conditioning evaluated as it had not worked for 2 years. Perry Mazda said if I got the a.c. evaporator replaced that would solve it.. it was expensive- and cost a little more than $2000 plus I had to rent a car for several days costing me over $200 so I could leave the car there for when the parts arrived, per service man's advice. I was so happy in anticipation of having the problem be resolved. It worked perfectly for 2 months, and then only warm air began to blow out. I took it into Perry Mazda again and apparently they put freon in, and it worked great for 3 weeks. Then it again began blowing warm air. I left it for 3 days per different service man's advice.. he said they couldn't figure out what was wrong with it and to bring it back again and leave the car for a few days (had to rent a car each time) so they could figure it out. I did this twice and then I felt like, why do I have to pay for a rental each time and they can't figure it out? So I went to another place and told the mechanic there and he said if he were me he'd go back and tell Perry Mazda to give me my money back if they can't resolve it because he said it's automatically guaranteed for one year. I also watched on Youtube about it and a mechanic said he uses an a.c. sniffer tool to find out where the leak is and a mechanic shop should carry the best a.c. sniffers as they can afford to buy the most expensive ones. I have not returned yet to Perry Mazda as I have to rent a car and it's starting to feel like I'm wasting more time and money on them. I would like to get this resolved or get my money back so I can go somewhere more competent if they can't do it.*” ...Show less »

Claimant says: "I have a 2013 Lincoln MKX with 37062 miles on vehicle, I was driving and decelerating and the car wheel, brakes froze up and I couldn't control vehicle because it lost power. I called dealership to come tow my vehicle to the dealership. I didn't feel safe driving it! The dealership service department said they could not duplicate the problem! So apparently they expect me to drive this vehicle and put not just my safety at risk but the safety of others on the road at risk as well! The dealership service department said t” ...Show more »

Claimant says: "I have a 2013 Lincoln MKX with 37062 miles on vehicle, I was driving and decelerating and the car wheel, brakes froze up and I couldn't control vehicle because it lost power. I called dealership to come tow my vehicle to the dealership. I didn't feel safe driving it! The dealership service department said they could not duplicate the problem! So apparently they expect me to drive this vehicle and put not just my safety at risk but the safety of others on the road at risk as well! The dealership service department said they changed the shifter, which is a totally separate issue and has nothing to do with the power of the vehicle. This happened Monday 10-2-2017. I no longer consider this to be a safe vehicle for myself or anyone else driving down the road! I have told the dealership service department that I won't be put at risk and asked them to drive the vehicle until they can duplicate the problem!*” ...Show less »

Claimant says: "help me to understand why a automobile company would make a car that if the timing chain broke there is no repair, only to purchase a new engine or a new car. for me i cant afford either one at this time. the car has only 120000 miles on it. unfortunatly i do not have an extended warranty on the car. I guess whan i can afford to purchase another automobile i will find out if it runs on a tming belt and leave that car on the lot. now i need to walk a mile to a bus stop,to catch a train to get to my destinations,so incon” ...Show more »

Claimant says: "help me to understand why a automobile company would make a car that if the timing chain broke there is no repair, only to purchase a new engine or a new car. for me i cant afford either one at this time. the car has only 120000 miles on it. unfortunatly i do not have an extended warranty on the car. I guess whan i can afford to purchase another automobile i will find out if it runs on a tming belt and leave that car on the lot. now i need to walk a mile to a bus stop,to catch a train to get to my destinations,so inconvenient. Im writing you to see if there is anything you can help me with. Did i get a bad engine.? how many other lincoln drivers have to go through this.Im not trying to get rid of my lincoln,couldnt sell it if i wanted too.I really could use youre help and input on this matter. How can you help me.*” ...Show less »