Claimant says: "We purchased a four piece LG kithen from HHGregg on November 28,2016. It was to be delivered the second week in December. We have waited almost six monthes and we still do not have the dishwasher that went with our set even after the manager promised to upgrade us for our patience!!!  The delivery was set many times and after not showing up many times and when we were told it was in-stock, when we called after they did not show up,they claimed it wasn't in-stock.  After at least 15-20 phone calls that were nev” ...Show more »

Claimant says: "We purchased a four piece LG kithen from HHGregg on November 28,2016. It was to be delivered the second week in December. We have waited almost six monthes and we still do not have the dishwasher that went with our set even after the manager promised to upgrade us for our patience!!!  The delivery was set many times and after not showing up many times and when we were told it was in-stock, when we called after they did not show up,they claimed it wasn't in-stock.  After at least 15-20 phone calls that were never returned-they still claimed it was out of stock-both the original and the upgraded. I have even called Corporate and they said they were sorry but there was none available and ther was nothing they can do. So after almost six monthes we have no dishwasher but they have had our money this whole time!My last hope is BBB to resolve this fairly since the price of this dishwasher has gone up over $500.00 since last November!!!!!! What do I do Next??????*” ...Show less »

Claimant says: "On 1/28/2011 we purchased a television for just under $2,000.00 from hhgregg. At the time of purchase we were informed that if anything happened to the television to bring it back to the store and it would be exchanged. We bought the extended warranty as well to ensure this. 2 weeks ago the television broke. We called to let them know that we were bringing it in for an exchange, they said no that they had to send out a service person first. Despite what we were informed. So we scheduled the appt for 12/6/2011 and th” ...Show more »

Claimant says: "On 1/28/2011 we purchased a television for just under $2,000.00 from hhgregg. At the time of purchase we were informed that if anything happened to the television to bring it back to the store and it would be exchanged. We bought the extended warranty as well to ensure this. 2 weeks ago the television broke. We called to let them know that we were bringing it in for an exchange, they said no that they had to send out a service person first. Despite what we were informed. So we scheduled the appt for 12/6/2011 and they said that they would be out between 12-5. I took the day off work to make sure I was home for them. At 11:00 they called and said the parts were not in and they had no ETA of when the parts would be available. I called and spoke to 2 store managers (Ashley and Corey), a corporate supervisor, regional manager (Curits) and general manager (Joey). I explained to them what I was originally told as well as that I have already taken a full day off of work for this. They said I'm sorry that's how it is and were unwilling to fulfill the original promise of exchanging the defective TV for a new one. The general manager even admitted to me that at the time of purchase the employee who assisted us was fairly new. I feel that they should fix this inconvenience and there miss-communication by exchanging the TV as a one time courtesy.*” ...Show less »

Claimant says: "I bought a lap top computer fromm HHgregg along with the extended warranty. The screen went blank and I took it to the store for repair. The store stated that under the warranty the computer had to shipped to the repair center. The store started the repair procedure and a shipping box was sent to my address to ship the computer to the service center. I packed the computer in the box provided and shipped it under the lable provided. Later I receive the computer back with a note saying the computer was broken from being d” ...Show more »

Claimant says: "I bought a lap top computer fromm HHgregg along with the extended warranty. The screen went blank and I took it to the store for repair. The store stated that under the warranty the computer had to shipped to the repair center. The store started the repair procedure and a shipping box was sent to my address to ship the computer to the service center. I packed the computer in the box provided and shipped it under the lable provided. Later I receive the computer back with a note saying the computer was broken from being dropped. When I took the computer to the store originnaly the computer was not broken nor was any mention that the computer would not be covered under warranty due to it being broken from a fall. It had to be broken sometime from the time it was shipped to the time the company received it. The box the company sent me to ship the computer in did not have protection on the sides as the box the computer was sent back to me broken had. The box it was sent back in completly covered the edges and top of the computer. Hhgregg should have taken the computer when I took it to the store origimmaly and taken respondsibility for it at that time. I should have been put in the pos*” ...Show less »

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