Claimant says: "The company that distributed this product is Backyard Products (phone 734-242-6900). On May 18th, I spoke to Joyce who told me that we could return this product to Betty Mills and that they would pay for shipping (both ways). Today, Betty Mills contacted me by email to say that nothing could be returned. Then today I called Backyard Products and spoke to Heidi who informed me that Betty Mills refused reimbursement. I have left a message to a supervisor at Backyard Products, Pamala Heintower, to complain about the entir”
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Claimant says: "The company that distributed this product is Backyard Products (phone 734-242-6900). On May 18th, I spoke to Joyce who told me that we could return this product to Betty Mills and that they would pay for shipping (both ways). Today, Betty Mills contacted me by email to say that nothing could be returned. Then today I called Backyard Products and spoke to Heidi who informed me that Betty Mills refused reimbursement. I have left a message to a supervisor at Backyard Products, Pamala Heintower, to complain about the entire process with Betty Mills.*” ...Show less »