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Showing 1 match for Tech Pro Plus:

“Tech Pro Plus-Dispute-#1111808”

  • Claim Status:
  • In Negotiation
  • Posted on: December 05,2011

Complaint Types: Customer service runarounds, Problem with a service

Claimant says: "Wednesday night, 11/16/11 my Samsung over the range microwave went out. I called Samsung the next morning and they setup a repair company to come to my house. Tech Pro Plus rep arrived at 8:15am on Friday 11/18. The tech proceeded to remove the micro from the wall. I loaned him my 2 step ladder and when he loosened the micro he stepped up on my glass top range. He shattered the range cooking surface. No apology. He proceeded to take the micro apart and check it for repair. He then said I would have to pay him $” ...Show more »

Claimant Seeks: $1800

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Resolution Reward: 1000 points


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