Claimant says: "In August of 2011 we had Superior Asphalt seal coat our driveway. As part of the job, the cracks were supposed to be filled. The workmanship of the job was poor, the cracks were not filled and the seal coating was uneven. We immediately called and left a message voicing our concerns. We received a phone message back and were asked to send pictures. We called again and requested that someone come out and review the the workmanship of the job. Nobody has come out to look at our driveway.
We continue to receive ”
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Claimant says: "In August of 2011 we had Superior Asphalt seal coat our driveway. As part of the job, the cracks were supposed to be filled. The workmanship of the job was poor, the cracks were not filled and the seal coating was uneven. We immediately called and left a message voicing our concerns. We received a phone message back and were asked to send pictures. We called again and requested that someone come out and review the the workmanship of the job. Nobody has come out to look at our driveway.
We continue to receive monthly invoices. Each time we receive an invoice, we call (nobody ever answers the phone) and leave a message restating our concern with the job that was done.
November of 2011 we sent a letter certified mail listing our concerns with the hopes of coming to a resolution. The letter was returned to us, never picked up. In November we received a phone message stating that Superior Asphalt would come out in the spring and re-do the job.
We continue to receive phone calls concerning the payment and on 2/24/12 we received a letter threatening to send this to collections and also threats of filing a lein on our house.
We have no problem paying Superior Asphalt for the work but it needs to be re-done and to our satisfaction first.
It's extremely frustrating that we have to call monthly only to speak to an answering machine and never receive a phone call back.*” ...Show less »