Claimant says: "We were told when we signed up we were to have a square bench in our shower as I am quite Handicaped , we did't get the bench we wanted,it was to go across the shower ,they didn't set the toilet properly and it flooded the room, they got the rug dirty in our bedroom.They advertise 1 day installation, what a mess and the salesman promised that they could make the bench we needed and later said he didn't”