Claimant says: "A couple of weeks ago, we contacted Carl Bishop with Remax (located at 9714 Potranco Rd. Ste 109 San Antonio, TX 78251; 210.680.9215-Office; 210.680.0634-Fax; 210.778.0789-Cell and clearly explained our needs as far as finding commercial property for a major halfway house project was concerned. As a result of the poor quality of services, our experience was a nightmare. There was no follow through, harsh, unprofessional treatment, poor follow-up, and we were left to believe he was not leveling with us in many cases. For”
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Claimant says: "A couple of weeks ago, we contacted Carl Bishop with Remax (located at 9714 Potranco Rd. Ste 109 San Antonio, TX 78251; 210.680.9215-Office; 210.680.0634-Fax; 210.778.0789-Cell and clearly explained our needs as far as finding commercial property for a major halfway house project was concerned. As a result of the poor quality of services, our experience was a nightmare. There was no follow through, harsh, unprofessional treatment, poor follow-up, and we were left to believe he was not leveling with us in many cases. For specifics, please see the following:
??? While we sent REMAX a list of 6 properties, they only lined us up with a viewing for one (La Vernia). The bad thing is I had traveled all the way from Dallas TX on 3/1/2012 for the purpose of seeing properties and only saw one.
??? While were clear on the financing terms we were seeking and the priority (assumption, seller finance, mortgage loan, and all other flexible terms) Carl Bishop dismissed this and proceeded with the type of financing that would serve his purpose the best. Without contacting me beforehand, he had a loan offer to contact me before I was even ready to proceed, catching me off guard
??? In the abscence of needed financial information to base a sound decsion on, we were repeated ly rushed to make an offer
??? The one property we did see, a 24 unit apartment complex in La Vernia, we happened to like and expressed an interest. However, we had a number of common, routine questions regarding financials, etc which needed answers before making a decision and so emailed Carl Bishops To date, we have not gotten a response from Carl Bishop, have gotten excuses upon excuses, and thus feel stonewalled
??? While we clearly stated the number of units we needed for our project (20+), Mr. Bishop continued to research 4- plexes and duplexes, and single room houses
??? Whenever we followed up on status of information requested and the nonresponsiveness of the broker, all Mr. Carl Bishop could respond with is the fact that we were at the mercy of the broker. Clearly not something you tell a customer who is ready to buy
??? Before leaving San Antonio on March 1st, we asked Mr. Bishop to research a list of 5 properties based on our criteria and schedule a viewing for March 9th, when we intended to be back in town. (I would be traveling from Houston TX and My partner from Dallas TX). He agreed, however, to date has only presented us with 1 and one that we could drive by. The other was clearly in another county which does not serve our needs.
??? Today we tried to follow up again on the LaVernia property and still no answer. I had asked Mr. Bishop to schedule a call with the broker and he dismissed our request and did not comply.
??? When I aired my concerns, he became belligerent, said if I wasn???t going to be understanding that we were at the mercy of the broker, then he would terminate our relationship. I also reminded him about how much we have spent (closed t0 $1,000) traveling to look at properties to no avail and in turned reminded me of money he spent on gas traveling to LaVernia.
??? Most disconcerting along with this major setback is that we are booked (car and hotel for two people to go to SATX on 3/9/2012) with no visits schedule despite Mr. Bishop assuring us that he would schedule. These arrangements are nonrefundable.
Finally, when we mentioned that we intended to file a complaint with the BBB, Mr.
Bishop's only response was to threaten that if we did so, he would file a complaint against our company which clearly inappropriate and an act of retaliation given that we were seeking his services and had a rather bad experience and not the other way around and his complaint would have no merit or validity.*” ...Show less »