Claimant says: "Account num 4201044752402. I was a customer since March 2012, cut off service on March 26 2013, and return the boxes and cable on March 28, 2013, the girl told me that I have a cr, and they will send to me by mail, in the next two weeks I recived notification no one but two letters tellig me that I have a cr for $31.96, I called right away but cust. service told me that I need to wait until the end of the month, today April 15, I called and requested to speak with a supervisor; Mirian, answered and I told her that I'm r”
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Claimant says: "Account num 4201044752402. I was a customer since March 2012, cut off service on March 26 2013, and return the boxes and cable on March 28, 2013, the girl told me that I have a cr, and they will send to me by mail, in the next two weeks I recived notification no one but two letters tellig me that I have a cr for $31.96, I called right away but cust. service told me that I need to wait until the end of the month, today April 15, I called and requested to speak with a supervisor; Mirian, answered and I told her that I'm recuperating from a knee surgery and I have no money for food, she told me the same as the cust. service told me before, I need to wait until the end of the month. My question is, WHY? is my money and I entitle of my money right away, they are earning interest in their accnt at the bank but I loose in it, I'm return to work next week but need to wait two weeks to get pay, I always paid on time (never late) I think is not fair...*” ...Show less »