Claimant says: "I ordered from HP directly by phone a desktop all in one computer and a wireless printer which I paid for at that time, the last of June. I received said pc and printer the first of July. The pc has many issues which I tried to resolve by calling HP tech department. I have been in contact with different tech numerous times with no results. The printer I was told by a HP tech has a hard-drive problem which they would send me a reconditioned one to replace it. I want a new one, I was transferred to a supervisor, Meli”
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Claimant says: "I ordered from HP directly by phone a desktop all in one computer and a wireless printer which I paid for at that time, the last of June. I received said pc and printer the first of July. The pc has many issues which I tried to resolve by calling HP tech department. I have been in contact with different tech numerous times with no results. The printer I was told by a HP tech has a hard-drive problem which they would send me a reconditioned one to replace it. I want a new one, I was transferred to a supervisor, Melissa, who assured me it was not a reconditioned one but a new one. When I received the replacement it is a reconditioned one and I paid for a new one. I feel I have been treated unfairly and unjustly and would like to get this resolved. I have spent hours on the phone and been made promises, which were lies, and been treated badly and I do not feel this is a proper way to run a business.*” ...Show less »