Claimant says: "I purchased a reason6 music application at the pico-westwood store, in front of someone who was with me and there were employees standing there too. It was in a disk sleeve, no plastic wrap, no box, just a sleeve. I asked if this was it, there's nothing else with this? He said yes that's it. The application requires an internet connection, and an account created to register the software. It was ridiculous enough to have to go through getting internet service, and going through all the steps to register the software”
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Claimant says: "I purchased a reason6 music application at the pico-westwood store, in front of someone who was with me and there were employees standing there too. It was in a disk sleeve, no plastic wrap, no box, just a sleeve. I asked if this was it, there's nothing else with this? He said yes that's it. The application requires an internet connection, and an account created to register the software. It was ridiculous enough to have to go through getting internet service, and going through all the steps to register the software. Then, propellerhead asked for something called an ignition key. This is when I really started to question the sale. I took the sleeve back to guitar center and talked with Jared Casio. He was'nt rude, but he had me wait while he went and talked to someone. When he returned he did not correct the problem. He gave me a business card and even emailed me telling me they needed more information so they could access my account. I do not have an internet account with guitar center, and right about now I do not ever want one. So, I'm sure they meant my propellerhead account. I do not want an account with anyone whom I cannot trust, let alone allow them to access anything of mine. They had the chance to correct this CRIME on saturday when I came into the store, but did not. All they have to do is supply me with an application of reason6, in the box, plastic wrapped, with everything inside that should be inside. Fourty years of trust, down the toilet because of an employees foolishness. For what purpose, I have yet to discover. I have been punted from their contact page. I've gotten invalid email address messages, all that. The simplest of things, the easiest of things it would appear is far too much for some in our society. I have worked hard my whole life, and I might as well not say anymore about my life or else it will just get people I am finally trusting in trouble. I called and the phone just cut off. I even heard some one try to hang up. They are barely answering my emails the last one was yesterday, but I'm still waiting for a them to contact me back after yet another email I sent to them. I want my software. Complete and intacted with proper packaging, no tricks and no games. They had better not ask me for another dime, either. Ya' know, there is such a thing as too much game, and our world is full to the brim these days with just that. Help!*” ...Show less »