Claimant says: "I am a totally disabled widowed female senior citizen that bought this van and conversion on good faith after meeting the people from this company at an Expo in Los Angeles, CA, where they all assured me and my sister that we were getting the best conversion out there for the price. Miguelina Jorge-Berrios, General Manager at Florida location (her last day is March 31, 2011), Joseph Miller, Mobility Manager at Florida location (he quit February 2, 2011) and Robert Van Mullekom, General Manager located in St. Marys, NSW.”