Claimant says: "I talked to 4 different sales people trying to get me to change to Directv. I said i would if they had the Pac12 network. All said they did have it. So I switched to directv. When the tech installed the system and was done he asked me if i had any questions. I said what channel is the Pac12 network on. He said they don't have it. That is my complaint, they all were dishonest with me. I didn't know they would be dishonest to get my business. They want to charge me a disconnect fee because I don't want their service.”

Claimant says: "I had a really bad times with Direct TV, please review my letter and the DirecTV acc. also replay an Email with you decision, We like to resolve ASAP this issue. First: At January 25 20017, DIRCT TV call me, Mr. Carlos ID # xxx xx saying: I'm Carlos the promotions agent of DIRECT TV, We got the perfect option, and deal for you, he ask me, how much are you paying for the TV service, and for how many channels? Answer, I have DISH Network for like 4 years, I got more than 245 channels, the bill is $45 monthly ” ...Show more »

Claimant says: "I had a really bad times with Direct TV, please review my letter and the DirecTV acc. also replay an Email with you decision, We like to resolve ASAP this issue. First: At January 25 20017, DIRCT TV call me, Mr. Carlos ID # xxx xx saying: I'm Carlos the promotions agent of DIRECT TV, We got the perfect option, and deal for you, he ask me, how much are you paying for the TV service, and for how many channels? Answer, I have DISH Network for like 4 years, I got more than 245 channels, the bill is $45 monthly include taxes, Mr. Carlos offered me same type of channels plan like more than 245 channels for $42 dollars included Taxes and FREE installation, FREE Equipment for 4 TV's, 3 months FREE the full package channels and $100 dollars gif, for TWO YEARS CONTRACT ,also he ask me if I know some friend who is already a Direct TV costumer, because he and me will get $10 discount just to be a referred for 10 months, and I have 1 friend with direct TV service. I ask to Mr. Carlos several questions and I accept the promotion. At the next day DIRECT TV call me to make several questions and ask for one credit card Info. To guaranty the contract, YES I Gove them one credit card INFO.. On January 28 2017 the DIRECT TV Tech Mr. Hernan came to my home and Installed the TV equipment's, after he programmed the system, my wife toll him, please the ALL PLAYBOYS and PHORNO channels needs to be blocked in all TVS, and he did like that, we have a 14 years daughter, After one week I check the type of channels wish one Mr. Carlos offer me, many channels I do not had. I did call Mr. Carlos DIRECT TV promotions department and I cloud not reach him, and then I did call DirecTV costumer service They toll me, Only you have 180 channels and my bill is $50 for the service and $79 monthly fee, I ask for the supervisor, she told me the same and she did not help me to verify what type offer and promotion I had, they are really gross and wicked costumer SERVICE. and then I cancel ray away the DirecTV service, and they toll me Today at 12am will be out the TV service , well After 4 hours later, DIRECT TV call me again, Mr. Carlos again saying, sorry they made an ERROR, you monthly bill is $50 for 2 years, sorry, please call back to DIRECT TV and restore the service back, YES I DID CALL BACK to restore the service, also at the same time I canceled the 3 months free channels because my wife did not like those type of channels. After 6 weeks they charge on my credit card $50 and $99.01 I did call again to DirecTV they says, You have the MAS ULTRA PLAN like more than 230 channels and that is you monthly bill, also they bill me $15 extra for a PHORNO channels, I told them at The FIRTS day when the tech. installed the equipment we blocking all playboys of channels with Technician Mr. Hernan, They don't listen you. I try to cancel the service again, but they says, DirecTV will charge me $420 on my credit card and/ or break my credit report , I have all documents about it, the DirecTV agents names, supervisor names and ID's # . My family and me had and have a really bath times with DIRECT TV, they are send me the monthly bills for around $94.82,.g I did pay every month my bill ($50 ), and now DirecTV cancel the service on 8/23.2017 saying I have pay the over bills too, but they call me 2 weeks ago saying they will fix those erros and I should pay $50 dollars monthly only, DirecTV dosen't says the true My wife is ready to open a case, we have all documentation to prove about it. Thank you Account #: 9594091 My wife is ready to open a case, we have all documentation to prove about it. Thank you Account #: 9594091 Ofelia Carmona 116 Garth ter. Gaithersburg Md 20879 jimmypbriones@live.com*” ...Show less »

Claimant says: "AT&T is trying to charge me $480 for service which I only had for 3 weeks due their terrible service with the internet.Threatning to report me to the 3 major credit bureaus which I dont need. Their equipment was returned back in January & getting through to the right person who SPEAKS  ENGLISH is a whole different issue to deal with. They defaulted with their service & direct TV,s programs were reduced by 53 channels a week after I signed up. they're not getting a dime out of me & I did pay for the ” ...Show more »

Claimant says: "AT&T is trying to charge me $480 for service which I only had for 3 weeks due their terrible service with the internet.Threatning to report me to the 3 major credit bureaus which I dont need. Their equipment was returned back in January & getting through to the right person who SPEAKS  ENGLISH is a whole different issue to deal with. They defaulted with their service & direct TV,s programs were reduced by 53 channels a week after I signed up. they're not getting a dime out of me & I did pay for the 3 weeks of service which I did have.Talked to 5 different people just today alone.          John*” ...Show less »

Claimant says: "Never got internet because wasn't available in my area, want to charge me 480.00 for early cancellation, AT&T has a special buy one get one, I had a partner, We both had galaxy S7. His wife and kid had iPhone 7, All 4 phones on my account. A short time later we went our separate ways, partner stole from me, threatening to kill me, police reports, anyway we needed to separate our phones, and they agreed, AT&T told me to give her my passcode so they could separate and get their own account, they were told it will void th” ...Show more »

Claimant says: "Never got internet because wasn't available in my area, want to charge me 480.00 for early cancellation, AT&T has a special buy one get one, I had a partner, We both had galaxy S7. His wife and kid had iPhone 7, All 4 phones on my account. A short time later we went our separate ways, partner stole from me, threatening to kill me, police reports, anyway we needed to separate our phones, and they agreed, AT&T told me to give her my passcode so they could separate and get their own account, they were told it will void the buy one get one, so they said screw that and went back to Verizon and ported their numbers back. No one told me anything, AT&T told me to give them my passcode. So now AT&T charged me 797.00 dollars per phone. 3200.00 dollars, and I already paid the 874.00 phone bill I got stuck with, AT&T says well you gave them the passcode so we can't help you, I said you told me to!!! They said sorry we didn't know they were going back to Verizon, the first thing they told them was the buy one get one was voided, so they said screw that and went back to Verizon, I would have never given them my passcode, AT&T told me to and now I owe 3400.00 dollars, And they don't care,please help!!!!!*” ...Show less »

Claimant says: "I I have canceled my contract with Directv and couple weeks later on December, 21 2016 at 6:21pm I received this call from the ??? retainer department ??? inviting me to come back to Directv and the person offered me anything he could to make me come back to them. He offered me my old package back, no rental equipment, no contract and the bill no more than $ 53.00 per month. I was happy with the offer so I canceled my contract with Time Warner and I came back to Directv again. Later I found out that my bill is actually” ...Show more »

Claimant says: "I I have canceled my contract with Directv and couple weeks later on December, 21 2016 at 6:21pm I received this call from the ??? retainer department ??? inviting me to come back to Directv and the person offered me anything he could to make me come back to them. He offered me my old package back, no rental equipment, no contract and the bill no more than $ 53.00 per month. I was happy with the offer so I canceled my contract with Time Warner and I came back to Directv again. Later I found out that my bill is actually $ 104.00 ( and with some ??? temporary discount I pay $ 84.00 for now) I found out that I am in a contract and that everything promised was just lies. I requested the transcription of my conversation and Directv deny my request. I asked them to please ??? listen to the conversation that took place since they say that all the calls are recorded??? and they refuse to help. I am tired of arguing with Directv. They even put my number in some kind of ??? do not answer ??? list because for several weeks I was not able to get anyone to answer my calls, it was directed to a voice mail asking me to leave a message ??? The only thing I really want is to Directv fulfill what was ??? offered to me??? I did not call them, THEY called me and make all these lies in order to bring my account back under false pretenses*” ...Show less »