Claimant says: "Failure to reimburse me for the cost to replace a pump in my spa. The spa was under warranty so I requested a new pump. I was told to take the pump out and sent to Cal Spa. Two problems, no one in Utah would service Calif Spas, secondly it was still March in Utah and I could not just take the pump out and leave spa unprotected from the cold and potential of frozen. So I purchased the pump, had someone in Uth install, sent out pump to California Spas. After waiting a reasonable amount of time, I called Calif Spas af”
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Claimant says: "Failure to reimburse me for the cost to replace a pump in my spa. The spa was under warranty so I requested a new pump. I was told to take the pump out and sent to Cal Spa. Two problems, no one in Utah would service Calif Spas, secondly it was still March in Utah and I could not just take the pump out and leave spa unprotected from the cold and potential of frozen. So I purchased the pump, had someone in Uth install, sent out pump to California Spas. After waiting a reasonable amount of time, I called Calif Spas after numerous phone calls, that went unreturned finally I got someone at Cal Spas. I have still not received my check from Cal Spas to pay for the pump that I purchased, which has been going on since March of 2010. I was told by John Nelson that I would have a check by the end of the week of Sept 13. To this date I have stilled received nothing, seeking reimbursement in the amount of $789.19.*” ...Show less »