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Claim type with most consumer complaints —
replace panel:

“replace panel”

  • Claim Status:
  • In Negotiation
  • Posted on: October 06,2010

Complaint Types: Poor Value for Money, Product Defect, replace panel, Service Problem

Claimant says: "purchased KDL52XBR in March of 2008 and 6 weeks ago noticed a vertical line on the left side of the TV had the recommended tech come in and check and the panel has to be replaced. Contacted Sony to replace the panel they are offering me a new TV at a discount. (even with disount I will be paying another $1400.00 for another TV) They will not replace the panel (which is what I want them to do) I will pay for the repairs. I know my warrenty expired but this should not happen in at television that you pay $2700.00 for in” ...Show more »

Claimant Seeks: $0

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