Claimant says: "DID NOT COMPLETE WORK. FAILURE TO ANSWER PHONE CALLS. LACK OF COMMUNICATION FROM THIS COMPANY WE CONTINUE TO HAVE WATER LEAKAGE. I HAVE TO FILL POOL , IN ORDER TO KEEP THE SYSTEM WORKING. WE ARE UNABLE TO CLOSE POOL FOR WINTER.CONTINUES TO LOSE 800 GALLONS A DAY CAUSING INCREASE IN WATER BILL. WE HAVE TO CONTACT ANOTHER COMPANY TO STOP LEAKAGE, WITH A INCREASE IN FEES;”