Claimant says: "I BOUGHT A GO KART PRICED AT $989.90 FROM POWER SPORTS MAX, THEY SENT THE WRONG ITEM AND I HAVE BEEN TRYING SINCE 14, DECEMBER 2015 TO GET IN TOUCH WITH THEM, I HAVE LEFT SEVERAL MESSAGES WITH THEM TO RETURN MY CALL, ASAP, BUT HAVE NOT GOTTEN A CALL BACK, I GOT THROUGH ONE TIME AND WAS PLACED ON HOLD, I AM ON HOLD AS I TYPE THIS COMPLAINT, ONE HOUR AND 45 MINUTES AND COUNTING. I NEED A SPEEDY RESPONSE FROM THE COMPANY BEFORE CHRISTMAS PASSES BY OR I NEED A REFUND, NO ONE WILL PICK UP THE PHONE, 1-888-473-9826,”