Claimant says: "IN THE PAST YEAR VIRGIN MOBILE,HAS DOUBLE CHARGE MY DEBIT CARD FIVE TIME,OR MORE,CAUSING MY FINANCES TO BE MESS UP.WHEN THEY DOUBLE CHARGE IT MAKE MY ACCOUNT SHORT,THEN MY OTHER BILL ARE LATE,BECAUSEIT TAKE THEM ALMOST SEVEN TO TEN,DAYS TO RETURN THE EXTRA,MONEY THEY, TOOK AND I AM NOT THE ONLY ONE THEIR ARE HUNDRED OF THOUSANDS OF CUSTMOR EACH MONTH THAT ARE MISS USED THIS WAY AND,IWANT TO DUE SOMTHING ABOUT IT.”