Claimant says: "I have one claim from a Radiology group for a Mammogram, date of service 12/30/10, that I paid after 8 months of non-payment, and as far as I know, it should still be outstanding in their records. I have a second non-payment to my Dermatologist for treatment of Pre-Cancerous skin lesions, date of service 7/27/11. I called the Customer service number (1-800-200-8680) but was told, today, that their computers were down for the next 2 weeks for updating. She would not take my phone number to call me back, she claimed t”
...Show more »
Claimant says: "I have one claim from a Radiology group for a Mammogram, date of service 12/30/10, that I paid after 8 months of non-payment, and as far as I know, it should still be outstanding in their records. I have a second non-payment to my Dermatologist for treatment of Pre-Cancerous skin lesions, date of service 7/27/11. I called the Customer service number (1-800-200-8680) but was told, today, that their computers were down for the next 2 weeks for updating. She would not take my phone number to call me back, she claimed that they did not do that. In the year I have been using their services, they have paid routine doctor bills, paid for lab work, and the prescription plan has been good, as far as it goes. I guess these 2 bills stand out as unusual. The plan has not contacted me or the service privider with either a refusal to pay or request for more information, just no response at all.*” ...Show less »