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Showing 4 matches for Staples:

“Staples Dispute”

  • Claim Status:
  • In Negotiation
  • Posted on: October 02,2017

Complaint Types: Problem with a product

Claimant says: "Our company has bought envelopes from Staples for years - Staples own-brand Easy Close white #10 envelopes in 500-count boxes. To our surprise, the last batch started jamming in the printer. Each time an envelope jams, staff members have to remove the paper tray, remove the envelope (which is not easy), discard the envelope, get the tray back in, and resume print. All in all, that's about a 3 minute process for each envelope that jams. Around 30% of the envelopes now jam. We use 10- 60 envelopes every day. We submitte” ...Show more »

Claimant Seeks: $0

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Resolution Reward: 1000 points

“disgusting pictures sent by Norton Security after my refusal to accept 1 year warranty vs. Norton Security Symantec Corporation”

  • Claim Status:
  • In Negotiation
  • Posted on: February 19,2017

Complaint Types: I just feel ripped off., Bad business practices, Customer service runarounds, Other, Problem with a product, Problem with a service

Claimant says: "I gave my computer which I didn't need anymore to my granddaughter, all cleaned out and reset. I installed Windows 10 for her and it needed a security. I bought from Staples a Norton by Symantic (Security Standard) for 1 device. Today February 7, 2017 I tried to install it. It supposed to be easy - 3 steps first step you go to Norton.com/setup, next put in your product key number, when I did that the screen went to a different page and said to call a number (I checked my phone for the number I dialed and it does no” ...Show more »

Claimant Seeks: $5022.98

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Resolution Reward: 1000 points


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