Claimant says: "I had two loans with this company. Last year, I changed jobs which made it difficult to make payments in a timely manner. I made a lump sum payment in August before losing my job.I am now employed. However, my salary is less than what I was previously making. called Ms Kimbely Kitrell and asked if my payments could be lowered. She offered a deferrment for a month and that was it. They called my house everyday, and I repeated the same thing to them. I need a lower payment. The larger loan, which is a realty l” ...Show more »

Claimant says: "I had two loans with this company. Last year, I changed jobs which made it difficult to make payments in a timely manner. I made a lump sum payment in August before losing my job.I am now employed. However, my salary is less than what I was previously making. called Ms Kimbely Kitrell and asked if my payments could be lowered. She offered a deferrment for a month and that was it. They called my house everyday, and I repeated the same thing to them. I need a lower payment. The larger loan, which is a realty loan was for $15,000. I have been paying on this loan for over five (5) years and the prinicipal amount has not changed. The personal loan was for $5,000 which I have been p aying for the same amout of time. There has been no change in the principal amount. On todays date, they took me to court and a judgement was granted in their favor for $5,000. This company threatend to garnishee my salary so each time they called me I made a payment even though I paid late. On one payment, Ms. Amy Chavez misquoted the amount that was owed. I paid the amount she quoted, which was $240.00 she later said she misquoted, that she had made an error and I was $40.00 short. I was taken to court for this $40.00 and a $4.00 difference in the payment for the month of May, and the payment that is due for June. I feel that I have been treated unfairly by this company. Ms. Futrell stated someone had tried to call me on the 19th of June. There is no record; I have caller I. D. and voice mail. They took my payment in the amount of $139.10 and they still took me to court and judgment was granted. Because of this, I now have a judgment on my credit reportl*” ...Show less »