Claimant says: "I purchased a used Honda Civic Hybrid from this dealership June 2011. I was told it had never been wrecked and just had paint work from minor dents. I purchased this car for $12,000 thinking I was getting a good deal being that type of car was selling for $14,000. The dealer failed to do paper work until september so my 30 day tag went dead and I drove around without one for two months! I paid in full for the car however I did not receive the title until late December 2011. I took the car to carmax to have a report don” ...Show more »

Claimant says: "I purchased a used Honda Civic Hybrid from this dealership June 2011. I was told it had never been wrecked and just had paint work from minor dents. I purchased this car for $12,000 thinking I was getting a good deal being that type of car was selling for $14,000. The dealer failed to do paper work until september so my 30 day tag went dead and I drove around without one for two months! I paid in full for the car however I did not receive the title until late December 2011. I took the car to carmax to have a report done and see how much it was worth on December 16th 2011. Only to find out it was worth a merely $6,000 due to being wrecked 3 times with multiple police reports and frame damage. So the dealer flat out lied to my face. I drove 3 hrs to the dealership and showed him the report and he still tried to deny it and STILL claimed it had never been wrecked even though I had the report right there. After talking for an hour I told him I would take a car off his lot that has not been wrecked if he could give me a decent price for mine. He said he could do $8,000 so I just basically lost $4,000 and only had the car for six months and only put 10,000 miles on it. I traded it for a Honda Accord and still had to pay $670 and emptied my bank account a week before Christmas. I called and had my insurance cancelled on the old car and switched to my new car. I got a notice in the mail last week my license plate was being revoked in a week because there was a lapse in my insurance even though I have been paying my insurance on the new car. Come to find out the car dealer never did any paper work so the Civic is still in my name and My new car is still in its previous owners name! I called the DMV multiple times went to the tag office called my insurance and there is absolutely nothing anyone could do. I was forced to take off work drive 3 hours to Mecklenburg county to talk with an enforcement officer. He called the dealership and asked for Andy Battoglia (the owner/dealer) and told him to do his paper work. The officer told me I would need to contact the DMV and order a hearing as soon as he gets the paper work done to resolve the insurance lapse. He told me the paper work should be in by Monday. Today is Monday and I called the DMV to see what car is in my name and its still my old car! I don't know what I will do if my tag gets revoked, I will not be able to get to work or anywhere! I am also being fined $50 for a lapse in insurance. Even though it is not my fault and that is for a car I don't even own anymore! NEVER BUY FROM MATTHEWS MOTOR COMPANY ANDY BATTOGLIA IS A LIAR AND A SORRY BUSSINESS OWNER THIS BUSINESS NEEDS TO BE SHUT DOWN!*” ...Show less »