Claimant says: "He sold me this system upon installation slightly less than 2 years ago on the fact that all parts were warranteed for 10 years. When I called him with a problem (after the system was only slight over a year old) he told me the mother board (the brains of the whole system) was not under warranty. This did not make sense to me so when I later called the warranty company to find out why such an important part was not under warranty I discovered my installer had flat out lied to me, as that part was clearly under warranty.”