Claimant says: "I purchased two toner cartridges for a Dell printer. I opened one of them and found that they are not correct. I called the company and asked for return and credit process. I was asked if the product had been opened. I told them yes, and they told me I could not return that item. In addition, I was told they do not carry the cartridge I need. Interesting, because they list the Dell cartridge numbers on their web site and the cartridge number I needed is listed there. I needed a Dell1100 cartridge, but received a ”
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Claimant says: "I purchased two toner cartridges for a Dell printer. I opened one of them and found that they are not correct. I called the company and asked for return and credit process. I was asked if the product had been opened. I told them yes, and they told me I could not return that item. In addition, I was told they do not carry the cartridge I need. Interesting, because they list the Dell cartridge numbers on their web site and the cartridge number I needed is listed there. I needed a Dell1100 cartridge, but received a Samsung1100 cartridge. I just want to return both items and get my charge reversed. Their online order process only asked for cartridge numbers and not brand names. Help.*” ...Show less »