Claimant says: "We chose to stay at a Hilton Hotel when my husband delivered his paper at a Mathematical Seminar in Boca Raton. We picked up bed bugs at this hotel. It has cost us over $5,000.00 to remediate this situation and we still can not say the process is complete. We traced the infestation to the hotel because we saw the bugs and were not aware of what they were last March. We called the hotel many times and they have chosen to ignore us and said that we never stayed at their hotel even though we have the credit card record”
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Claimant says: "We chose to stay at a Hilton Hotel when my husband delivered his paper at a Mathematical Seminar in Boca Raton. We picked up bed bugs at this hotel. It has cost us over $5,000.00 to remediate this situation and we still can not say the process is complete. We traced the infestation to the hotel because we saw the bugs and were not aware of what they were last March. We called the hotel many times and they have chosen to ignore us and said that we never stayed at their hotel even though we have the credit card records confirming this. It is terrible being treated like this ignored and refuted, especially when we thought we were choosing a good hote.*” ...Show less »