Claimant says: "Dynasplint is turning a deaf ear to my pointing out that I did not have the Splint from January, 2009 because the salesman, Mr. Polycorpio came to my residence and took it away saying that it was not doing me any good anymore. He was nice in his manners and I did not anticipate that he could be a bad guy in disguise. He did not give me any receipt and I did not know that I might need it later.”