Claimant says: "We live at 95 Maiden Ln, Bristol. During the October Storm Alfred we had a tree fall on our chimney, damaging it. The insurance company asked us to get an estimate from a reputable company. Not knowing anyone, I got the name of Creative Masonry & Chimney LLC on line. They came and gave us an estimate but charged us $129.00 for it saying that $129.00 would then be credited IF we had the work done by them. The insurance company (The Hartford) said they were not suppose to charge for an estimate,and in fact, it says Free E”
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Claimant says: "We live at 95 Maiden Ln, Bristol. During the October Storm Alfred we had a tree fall on our chimney, damaging it. The insurance company asked us to get an estimate from a reputable company. Not knowing anyone, I got the name of Creative Masonry & Chimney LLC on line. They came and gave us an estimate but charged us $129.00 for it saying that $129.00 would then be credited IF we had the work done by them. The insurance company (The Hartford) said they were not suppose to charge for an estimate,and in fact, it says Free Estimate on their Website. I thought perhaps some companies saw an opportunity to make a few extra bucks in view of the devastation, but I feel like they took advantage of us when we were vulnerable. We had someone else do the job who did give us a Free Estimate but I wondered if we had any recourse in this matter. Please advise. Thank you kindly. Arlene Martin-Bouchard (day # 860-677-0091)*” ...Show less »