Claimant says: "Sent from my HTC smartphone on the Now Network from Sprint!
----- Forwarded message -----
From: sandie3939@aol.com
Date: Sun, Jan 23, 2011 9:28 am
Subject: Re: Enquiry Sandra Please see attached pictures
To: service
I'm sorry I understand but this was a gift for my boyfriend and they are to big and not his size and was not what I ordered. I want the the sneakers I ordered please I will send back the sneakers I don't care what I have to spend oN shipping if you want to keep me as a customer you will do this for ”
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Claimant says: "Sent from my HTC smartphone on the Now Network from Sprint!
----- Forwarded message -----
From: sandie3939@aol.com
Date: Sun, Jan 23, 2011 9:28 am
Subject: Re: Enquiry Sandra Please see attached pictures
To: service
I'm sorry I understand but this was a gift for my boyfriend and they are to big and not his size and was not what I ordered. I want the the sneakers I ordered please I will send back the sneakers I don't care what I have to spend oN shipping if you want to keep me as a customer you will do this for me can you ease send the correct shoes please if not then I will call the Better Business Bureau please send me your address to ship wrong shoes back to you.
Thank you
Sandra Mended
Sent from my HTC smartphone on the Now Network from Sprint!I
----- Reply message -----
From: service
Date: Sun, Jan 23, 2011 4:13 am
Subject: Enquiry Sandra Please see attached pictures
To: Sandra
Dear my friend,
sorry for delay.
dear friend,
sorry,we must apologize to you.I checked the matter through the pics you have sent to me ,and i have just contact with our local post office,and we must make a apologise to you ,the post man had mixed up your order with some other orders.
We are sorry to let this silly mistake happen which bring you inconvenience.we are all self-accusation and hope you can understand.We give the right items to the express company and they shipped the wrong items to you,I called thems for compensation and they did not reply me.I am sad about that.you are friendly people,I think that you would understand me.I have checked for you ,the items you got are popular and more expensive than those you got.you could use them because the size is right.i promise you would use them for a long time.And as to make this up to you,we will offer you 20% discounts for your next order if you can keep the item you have got yet.Could you accept this preference?
Pls understand
Thank you
Have a nice day!
best regards
2011-01-23
________________________________________
service
________________________________________
???????????? Sandra
??????????????? 2011-01-22 11:52:49
???????????? 'service'
?????????
????????? RE: Enquiry Sandra Please see attached pictures
This is what you sent me please see pictures sent to you I need to know what are you going to do about this order I don???t think I should pay for shipping it was your mistake. You should not be shocked!!! I didn???t make this package up.
This is what I ordered: EMS #12/01/2011 Shipped EE381728758CN
Nike Air Jordan Retro XI 11 Low (black/red) 306008-061
- Men Size US10.5=EUR44.5 Air Jordan 11 XI 1 $76.00 $76.00
Jordan Spizike (neutral grey/vivid pink/cl grey/trb gr) 317321-063
- Men Size US10.5=EUR44.5 Jordan Spizike Shoes 1 $76.99 $76.99
From: service [mailto:service@cokicks.com]
Sent: Friday, January 21, 2011 3:25 AM
To: Sandra
Subject: Re: Enquiry Sandra
Dear friend ,
sorry for delay,
i am shocked that you said you received the wrong shoes. How could it happen?
I have checked order 4006 for you just now,the record shows we have shipped the right shoes you ordered.
Would you mind emailing the pics of the shoes and the box and the EMS details to us?So we can confirm whether you have received the wrong goods from us. besides the EMS details have the shipping information so it is very important.maybe you should make sure the pics are clear.
pls cooperate with me to solve the problem .
pls be patient
thank you and pls reply the email
Have a nice day
customer service
2011-01-21
________________________________________
service
________________________________________
???????????? Sandra
??????????????? 2011-01-21 14:02:32
???????????? service*” ...Show less »