Claimant says: "I had a subscription for Carbonite through 11/2/2013. I had confirmation from Carbonite Customer service this was the duration of my subscription sent to me by email in March of 2011 [Incident: 110323-000783]. After I rebuilt my PC in July 2011, Carbonite no longer worked. I have contacted them a number of times [Incident: 110829-000848] and they now say that they won't honor the commitment they made in March of 2011 and that I shouldn't have been able to use the service since February of 2011 even though it had bee”
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Claimant says: "I had a subscription for Carbonite through 11/2/2013. I had confirmation from Carbonite Customer service this was the duration of my subscription sent to me by email in March of 2011 [Incident: 110323-000783]. After I rebuilt my PC in July 2011, Carbonite no longer worked. I have contacted them a number of times [Incident: 110829-000848] and they now say that they won't honor the commitment they made in March of 2011 and that I shouldn't have been able to use the service since February of 2011 even though it had been working.
They committed that they would have a supervisor contact me, but did not after repeated requests to honor that commitment as well.*” ...Show less »