Claimant says: "-- This is from the email, previously sent to Azalea. -- I wanted to write you about this weave you put in my head. I am still steaming about this issue. I cannot tell you person, to person; phone to phone, because the more I think about it, the more pissed off I get, and I will go from 0-100 in 2 seconds flat, and I don't want to exert that much energy. I am quite upset not only because you lied to me about your product - don't say you were unaware???because I will later tell you why I know - you claim you a” ...Show more »

Claimant says: "-- This is from the email, previously sent to Azalea. -- I wanted to write you about this weave you put in my head. I am still steaming about this issue. I cannot tell you person, to person; phone to phone, because the more I think about it, the more pissed off I get, and I will go from 0-100 in 2 seconds flat, and I don't want to exert that much energy. I am quite upset not only because you lied to me about your product - don't say you were unaware???because I will later tell you why I know - you claim you are a Christian stylist that has 14 plus years of experience in sew-ins, net-weaves, braids, and twists; and you are not???well at least on the weaving portion. I wanted a new straight weave for my vacation, but wanted the invisible part, and my current stylist does not do invisible parts. I wrote you via email, telling you that I wanted to talk to you about your services. Since you went to FD AOH, my mother recommended that I tried you, since she had liked work you did on yourself, and other members in church. I called you and asked you specific questions, they were: ??? How much were your prices? ??? What services are included in the price? ??? What type of hair did you provide? Could you do the invisible part (which is why I didn't go to her in the first place)? ??? How long would the appointment take? ??? What dates/times did you have available before my vacation date of 4/17? ??? Where you were located? ??? Do you take debit/credit? You replied with the following answers to my question: ??? $225-$250. ??? Weave, cut and style. ??? 100% human hair, but only in 1/1B; Yes, you have done many invisible parts, and had no problem doing mine. ??? It can take 2-3 hours for the entire appointment. ??? April 13, 2012 at 12pm. ??? 14508 SE 24th St., Bellevue, WA ??? Yes. Also, the site states that you accept all forms of payment. Right before the appointment date, I sent you two pictures from your site. I showed you the length and I showed you the style I wanted. You replied and said no problem. So, the first issue was while I was on my way to your location, after confirming the appointment via email, a few days before, you ask me if I was coming, and then told me that you hadn't gotten out of the bed, and that you had to get ready, and that your daughter would answer the door when I arrived. Ok. So, I follow the directions on the map that you provided on your site, and we could not figure out where you were at. My mother was driving, and she asked if you were in an apartment, I told her no, because you didn't give me an apartment number. So, for 15 minutes we looked for your house, called you, text you, and got no response. The only reason we did find your apartment is because we saw your truck in the parking lot, and looked at the apartment # it was parked on. Once I am in the chair, you tell me that you normally charge $20 to blow dry, and straighten, my hair. However, I had called AND emailed you the day before asking if I should even wash my hair before coming to you. Since my current stylist likes to have the hair pre-washed, so I did that, but I didn't dry the hair. You were kind enough to waive that charge, since you didn't tell me ahead of time. The original reason for me coming to you, was because I wanted to try the invisible part. After putting me in the chair, you advise that you don't like doing invisible parts, because they could pull out sections of your hair, and that I would have to sign a waiver, before you placed it, because you didn't want to be liable for any damage it might cause. I was quite annoyed, but I was there... While doing my hair you put on a cap, and then started weaving my hair; never securing the net onto my head. I wouldn't have noticed, but you brought it up, and said that your would sew the hair to my head and the net, and there shouldn't be a problem. Now, when you have finished putting the hair on my head, you got a phone call, that changed the whole atmosphere in the room. My mother asked if you were ok, you said yes, and proceeded to finish doing my hair. I reminded you of the length and cut that I wanted, and showed you AGAIN on your site. You then blunt cut my hair, after I showed you what I wanted, and then attempted to curl the hair, and it wouldn't curl. The fifth time you tried to flat iron the same piece of hair, I was annoyed. I asked how to maintain my hair when I leave, and you were kind enough to tell me I put the hair in, I don't know how to maintain it. I didn't get totally upset with you, because I felt that you were having an issue still from that phone call. In ay case, we leave - my hair was not styled, but I was ok. It is now 5pm, and the appointment started at 12pm. I go to pay you your money, and ask for the debit machine, and you conveniently tell me that you don't have it yet. You actually wouldn't even get the debit machine until Tuesday of the following week. I already ASKED if you took debit card, you informed me that you did. So, now I have to find a way to get cash, I don't know Bellevue. Before we leave, I wanted to know the price, and you said, what did I quote you. I told you $225, and you said go look at the site and tell me. When I get onto the site, the pricing changed to $280. You told me about a gas station and I told you I would be back. However, when I go to leave with my mother you conveniently have to pick up some stuff from the same gas station. Now this machine has a limit to how much money one can take out ($200), so I had to do two transactions which the machine charged me $3 each, and my bank charged me $2.50 each. I gave you the money, slightly offended, but I don't say anything. We get home and my face starts breaking out. If figured it was because my weave was holding heat to my face, so I pulled it back. Then my scalp started breaking out in bumps at the nape and behind my ear. I told my mother that it felt like a piece of the hair had come up. She felt and realized that your wefting was SO loose, that it felt like the track was coming out. I called you, and bout bit your head off. You asked me what you could do, and I didn't have words. I went to my stylist, and showed her my head and she told me the reason my face was breaking out, because it was cheap synthetic. So cheap that she couldn't get it to hold a warm iron curl. In addition, I had to pay her for a cut, and attempted, style, because there isn't much you can do with fake crap, $40. I called you again, and fussed some more, you told me that you would come down and fix my hair. I didn't / don't want you touching my hair ever again. I know you were questioning my rash. I have a medical issue, that I am allergic to the sun, and I have VERY sensitive skin. It gets to the point that I have to stay in darkness for a few days after a flare up, and here you put crap in my head that is causing my skin problems - right before my trip to CA and NV. Really??! Do you know that is horrid. You told me that you weren't sure what I was talking about, that the hair was 100% human and that no one else complained about your hair, maybe I got a bad batch. Azalea, I was NOT born yesterday. You decided to come down, with your husband to discuss it further, and show me that the hair claims it is 100% human. You come, and have a discussion. We talked and you gave me $160 of my $280 that I paid. My mother had said you worked so we would let you keep some of the money. I didn't care to do that, but I know if I worked I would want to be paid for it. Now, I go on vacation - driving from WA to CA to NV and back. My face turned pink, and red in some areas, and then a rash popped up even more. I had to always have my hair pulled back, and at one point, I wanted to take the hair out of my head while we were still driving to CA. The only time I didn't have to pull my hair back, was the 21st, because it was cold, and I wanted to take pictures with my son. Soooo??? pissed. Now, I am combing the hair on a daily basis, no heat, just comb. By Friday, I couldn't comb through my hair easily any longer. The ends were fraying, so much so, my mother wanted to take the weave out, because it was looking ratty. Since I didn't bring any additional haircare, I kept the weave until the night we started our ride home. While my mother takes the hair out, she cut 1 strand of thread, and the whole weave came off, when there was a slight tug. WHAT WOULD HAVE HAPPENED IF THAT THREAT BROKE AND I WAS IN PUBLIC?!?!?!?! It took her a whole 10 minutes, if that long, to remove the hair from my head, including the closure. The net you put on my head, was extremely loose, although the braids in my hair were so tight they had given me a headache. Again, pissed off. Every time I looked in the mirror, I got mad. I paid you $280 (originally) for hair that didn't even last a full 2 weeks, with human hair that didn't/couldn't last for more than 1 week. I swear, Barbie has better synthetic hair than what you put in my head. If I could, I would come after you for the rest of my money. I had to go pay money to get my hair re-done by someone who actually knows what they are doing. ***Now the good part, if you recall my earlier comment about telling me that my hair was human, and how I found it was a lie. 1. My stylists, told me it was fake. We did a little test. The hair wouldn't curl when I asked you to style it, because it's synthetic. 2. It wouldn't hold any heat, and frayed at the ends. 3. Broke my face out, which is why I ONLY use human products, never synthetic 4. My mother saw the synthetic bag, but thinking it was the hair you added to my hair to braid, I told her that is normally synthetic. Your mistake in all of this is that I am a blood hound. You lie, do me dirty, I am going to go to the source and I am going to fuss until I feel better, I can care less about your business or what damage it could cause. You LIED, blatantly. Remember my son kept crawling in my lap? Well the funniest thing, we took a few pictures in the chair, and I just so happened to see them on vacation. Now I am recalling the hair you brought to the house, and looking at the pictures, and guess what???that hair is not on your wall. So, I stop and think, let me go look on the site again???MIRACULOUSLY???75% of your site has changed. The positioning of the room, the hair that you had on the wall, etc??? Guess you thought you could get away with that. Wrong! I do not, DO NOT, like liars, and right now, the christianity that you proclaim, isn't the type I would ever want a part of. And if we ever cross paths again, know that I am NOT dumb, I don't deal with ignorance, stupidity, nor do I deal with lying and theft. I am applying all of this to the service you rendered to me. I am not sure what I can do, but I will be looking for a way to get the $140 that I allowed you to keep, the $40 that I had to pay to have it cut and styled, and then the $200 I had to spend to purchase REAL human hair, AND, have it put in my head. Please know, this will not be our final communication. I have nothing more to say to you, and unless you are willing to refund the remainder of my money, and any additional money lost, you do not need to contact me. And I am not going to blast my feelings about your services on Facebook, don't worry???but my stylist who happens to listen to the radio, and knows about our little fiasco, has a lot of clients, who have clients, who have ??? clients. So, we will see how this turns out. I did not have that kind of money to pay, because I am on disability. I wanted something new, so decided to give it a try, spending money that I should have probably kept, and THEN, had to pay again.*” ...Show less »