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How to Resolve a Complaint with an Airline or any other Travel Company

On the scale of fun to “nightmare,” travel has slipped dramatically in the past ten years. Airlines trim costs, add surcharges, and book flights to capacity and beyond. Outside first the class cabin and business class, “passenger comfort” is a thing of the past. The Transportation Security Administration’s (TSA) screening procedures make airports a place to wait, stand in line, and be uncomfortable. And both business and vacation travelers are subjected to anything from bother to major stress.

First: Know your rights.
Complaints are common. In addition to the travel conditions you can’t do anything about, there are many annoyances you shouldn’t have to put up with, where a complaint can lead to resolving your problem. ...more
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