Claimant says: "Since July 29, 2014, I have been trying to contact Paradise Dreams Tours LLC. On December 20, 2011, I paid $997 for an 8 day/7 night two bedroom condo stay and a 3 day/2 night stay in Ft. Lauderdale, Fl, to include airport pick up and 3 day/3 night cruise on Royal Caribbean Cruise Line Majesty of the Seas. My confirmation certificate #3318692
states open booking for 36 months.
I have e-mailed, the e-mails did not go through 4 times, and called their 'new number' which put me through to the customer service for a di”
...Show more »
Claimant says: "Since July 29, 2014, I have been trying to contact Paradise Dreams Tours LLC. On December 20, 2011, I paid $997 for an 8 day/7 night two bedroom condo stay and a 3 day/2 night stay in Ft. Lauderdale, Fl, to include airport pick up and 3 day/3 night cruise on Royal Caribbean Cruise Line Majesty of the Seas. My confirmation certificate #3318692
states open booking for 36 months.
I have e-mailed, the e-mails did not go through 4 times, and called their 'new number' which put me through to the customer service for a different company that obviously could not help me.
I e-mailed dreamvacationweek customer service and they said my certificate expired April 9, 2012, and suggested I contact the original company which is Paradise Dreams Tours LLC. My certificate clearly states 36 month open booking from 12/20/11.
I am too afraid to book with them even if they are still in business because I live in the western part of the United States and can't trust Paradise Dreams Tours to honor their written word.
I want my $997.00 back!*” ...Show less »