Emily Swanson
St. Louis Area
Former Hr Professional; Enjoy Helping People Know Their Rights And Get Fair Treatment

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Online Mediation Scorecard

  • Solutions contributed: 0
  • Total Resolution Points: 120
  • Likes - by one party: 0
  • Likes - by both parties: 0
About Emily

"I have a background in human resources and experience in the healthcare and credit union industries, where I helped people with their work-related problems for more than 13 years. Now that I'm an at-home mom, I'm finding it amazingly gratifying to go online and use my experience to help people all over the country resolve situations where I can offer practical advice that makes a difference in their daily lives. When I'm not mediating cases online I have my hands full with my 11-year-old son and nine-year old daughter."

Knows about
  • Financial services

    Seven years in HR at major credit union; currently interested in how consumer credit regulations affect minorities.

  • Civil rights / discrimination

    Have always been interested in civil rights, especially minority rights; spent two years as a community coordinator

  • Healthcare

    Six years+ at major regional health center; inside insights re interactions with patients by professionals and staff

  • Social work / advocacy

    BS degree in social work; 2 years as community coordiantor before applying to grad school

  • Online dispute resolution

    My HR and healthcare background have been very useful advising patients in conflict with hospitals, clinics, and doctors

My professional experience
First Community Credit Union, St. Louis (2006 To 2013)
Assistant HR director
St. Luke's Hospital, St. Louis (2000 To 2006)
Human resources manager
Youth in Need, St. Louis (1998 To 2000)
Volunteer, community coordinator
My education
Northwestern (Chicago)
MBA, Human Resources Management
Stephens College (Columbia, Missouri)
BS, Social Work
My Certifications, licenses, affiliations, awards
  • SHRM Certified
  • Society for Human Resource Managment (former member)
  • AAIM Management Association (former member)
My Publications and media content
  • "Giving back through online mediation: sharing knowledge, helping others": St. Louis Post-Dispatch, Lifestyles, 3-15-2016
  • Interview: The Kilcoyne Show: KTRS radio, August 11, 2010
  • "Credit union values for commercial banking backgrounds: new ideas for new hires": Credit Union Journal, Feb. 2009, pp. 18-24
  • "Assessing non-clinical human resource needs for regional health centers": HRO Today, April 2006, pp. 32-45

Emily Swanson has a total of 120 PeopleClaim points. Contributions:

Claims: 20 recognition points
Trials: 0 recognition points