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For each Tax Credit Home listed, 5 applications are processed at a time. Each applicant is required to submit not only an application fee, but also the homes security deposit. Therefore 5 deposits are taken prior to the initial processing of each home. All 5 applicants are expected to wait up to 3 weeks for the duration of the homes processing period, Whilhoit continues to retain possession of all deposit amounts for an additional time frame of up to 30 days.
"Hello Suzanne - This explanation is inaccurate. We tried to explain the situation to you several times. You stated that the housing agency was saying one thing, when we confirmed this was not the case (signed release form). I am not aware of any inappropriate comments made in the office. If anything, you raised your voice at staff members in anger several times. There was a home available in Rogersville, as you told us that you wanted the one in Battlefield due to the swimming pool. As you did not qualify for the home in Battlefield, we denied the application and returned your deposit to you in full per state guidelines. We only take one application per unit available. Your statement about processing 5 applications per unit is incorrect. No further action is required at this time. "
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