Public Mediation

Diane L vs. Vca Family Animal Hospital

Wrongful Death of Romeo by VCA of Pearl City

D. L. vs. Vca Family Animal Hospital
98-1254 Ka?ahumanu St, Pearl City, Hawaii, 96782, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 6339130
    • Amount Involved: 7,998.69
    • Filed On: Sep 17, 2021
    • Posted On: Sep 28, 2021
    • Complaint(s):
      • Customer service runarounds
      • Overcharge or billing error
      • Problem with a service
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Statement of Claim
Claimant says:
"VCA of Pearl City’s estimated quote on the surgery was at a minimum $5000 while the other Vets were offering the surgery + medications for around $1200. If I had known the severity of Romeo’s situation along with a more reasonable cost for his surgery; I firmly believe that Romeo would’ve been alive today. The VCA of Pearl City’s failure to respond in a timely manner, inaccurate information, and ludicrous costs took all the time away from Romeo getting the care he needed and ultimately led to his death on June 29th less than 24 hours from being seen at VCA of Pearl City. 
**ATTACHED IS FULL DOCUMENTATION OF THE INTERACTIONS THAT RESULTED IN THE DEATH OF ROMEO** 
ATTACHMENTS:  
1. VCA Claim Document. 
2. 6-26-2021 Receipt  
3. 6-28-2021 Receipt"
Reply Have a similar problem?
  • 06-26-2021 — First Visit to VCA of Pearl City
  • 06-28-2021 — Second Visit to VCA of Pearl City
Exhibits View
What Claimant Wants Hide
1. Compensation: Pain and Suffering Oct 01, 2021 $2,000.00
2. Recovery of Losses: Romeo's Death Oct 01, 2021 $5,000.00
3. Refund: Visit 6/26/2021 Oct 01, 2021 $251.70
4. Refund: Visit 6/28/2021 Oct 01, 2021 $546.99
5. Pay me for my time: 24 Hours @ $25 Hourly Oct 01, 2021 $200.00
6. Other – Pay for claim posting cost Oct 01, 2021 $14.99
7. Other – Physical delivery charges Oct 01, 2021 $4.99
Cash total : $8,018.67
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Respondent's Counteroffer


There has been no response to this claim from VCA Family Animal Hospital. This claim will remain posted until resolved
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  • Contributed Solution: by George Maxwell On 10-07-2021
    File a complaint with the Hawaii Board of Veterinary Medicine More...
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