Public Mediation

T.M. vs. Qvc Inc

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RACIST/PREJUDICE on-air remark made by saleswoman!

T. M. vs. Qvc Inc
1200 Wilson Dr, West Chester, Pennsylvania, 19380-4262, United States
Amount Involved: Other terms
Complaint(s): Bad business practices | Other
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: 1 non-monetary items.
    • Claim #: 5145174
    • Amount Involved: N/A
    • Filed On: Nov 25, 2019
    • Posted On: Dec 06, 2019
    • Complaint(s):
      • Bad business practices
      • Other
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Statement of Claim
Claimant says:
"On July 7, 2019, I was watching QVC as I do periodically and they were showcasing rings, when to my dismay, the on-air saleswoman made a very prejudice and racist statement to the effect of: "Most people who wear their engagement rings are white."    I could not believe my ears so I rewinded it and then recorded it.  You can hear the uncomfortable tone change and hesitation in the other woman's voice who was with her.  I could not believe it.  I have bought from QVC over the years from time to time.  I did not expect that.  I posted the video on my personal Instagram that day and tagged QVC and no one replied.  I went on the QVC website numerous times over the past few months since I could never get anyone to talk to me on the phone.  The people in the chats were NO help at all.  Finally, on the QVC Facebook page I thought I was nearing at least getting acknowledgement and them taking ownership but I was BLOCKED off of Facebook.  This is unacceptable.  Where has accountability gone in this country when something like this happens? I understand that it is the holiday season and they probably don't want to do anything that will derail their sales but my money is green every day, and statements like this can not be allowed to go without someone being held accountable.  "
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Exhibits View
What Claimant Wants Hide
Message from Claimant: There is no "Or" I will not only accept the $14.99 Filing fee for doing this claim. QVC needs to make this right or I am prepared to contact every and all media outlets.
What By When How Much
Non-cash: 1 items
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Respondent's Counteroffer

There has been no response to this claim from QVC Inc. This claim will remain posted until resolved
Offer History
Nov 25, 2019
Claimant's Terms of Settlement to QVC Inc
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  • Contributed Solution: by George Maxwell On 12-10-2019
    QVC, Qurate Retail Group, and Mike George should explain this very bizarre comment More...
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