Public Mediation

Linda Koch vs. Prescription Hope

Major screw up by Prescription Hope

L. K. vs. Prescription Hope
2100 SE Ocean Blvd Ste 300 Stuart FL 34996-3332, Po Box 2700, Westerville, Ohio, 43086, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: 2 non-monetary items.
    • Claim #: 7862765
    • Amount Involved: N/A
    • Filed On: Nov 05, 2021
    • Posted On: Nov 16, 2021
    • Complaint(s):
      • "This feels like a scam to me."
      • Automatic subscription / membership renewal abuses
      • Bad business practices
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Statement of Claim
Claimant says:
"Prescription Hope is a SCAM.. Gave them all the information required. Doctor's name, address, phone number, medications. They then wanted my billing information which I gave to them and still use same debit card today no change. They sent through for payment, which bank declined because it was a card not on file. Now they have sent me to collections for three months of medication costs I have never received and after 6 months of giving them my Doctor's information they still couldn't get it right to get the prescription from her I closed the account. But now I am faced with hiring a lawyer to get that debt removed from collections. I shouldn't owe them anything period. Isn't against the law to demand payment for service never rendered no prescription ever received? I ended up going to Sharx for my medication and they are free for me."
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What Claimant Wants Hide
What By When How Much
1. Repair: Collections Nov 19, 2021 N/A
2. Apology: Written apology for their incompetence Nov 19, 2021 N/A
Just make me happy!
Claimant invites Prescription Hope to make a fair offer to resolve this complaint.
Non-cash: 2 items
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Prescription Hope. This claim will remain posted until resolved
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  • Contributed Solution: by George Maxwell On 11-24-2021
    Prescription Hope charges for getting you free medications from the manufacturer's patient program. It did not get them for you. Per their own website, they will not charge you and therefore should never have put you into collections, More...
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