Public Mediation

Thomas Johnson vs. American Freight, 109 Innovation Ct. J, Delaware, Oh 43015

T. J. vs. American Freight - Headquarters
109 Innovation Ct. J, Delaware, Ohio, 43015, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: 3 non-monetary items.
    • Claim #: 1869665
    • Amount Involved: 2,308.50
    • Filed On: Jul 25, 2022
    • Posted On: Aug 05, 2022
    • Complaint(s):
      • "I just feel ripped off."
      • Problem with a product
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Statement of Claim
Claimant says:
"I have a warrantee issue and have filed a claim. #C129476 as of 6/21/22. They refused to honor the
warrantee on 7/11/22.  They said that the manufacturer refused. American Freight said that I had a 1 year
warrantee . They are responsible to repair, replace, or refund. Purchased on12/09/21. Well within the
warrantee period."
Reply Have a similar problem?
  • 06-21-2022 — filed claim
  • 07-07-2022 — pre-registration
  • 07-11-2022 — sent copy of receipt as requested by American Frt.
  • 07-11-2022 — Refused
What Claimant Wants Hide
What By When How Much
1. Repair: Sectional couch Aug 09, 2022 N/A
2. Replace: sectional couch Aug 09, 2022 N/A
3. Upgrade: sectional couch Aug 09, 2022 N/A
1. Damages: Aggravation Aug 09, 2022 $200.00
2. Refund: Cayman Sectional Sofa Aug 09, 2022 $2,108.50
3. Other – Pay for claim posting cost Aug 09, 2022 $14.99
4. Other – Physical delivery charges Aug 09, 2022 $4.99
Just make me happy!
Claimant invites American Freight - Headquarters to make a fair offer to resolve this complaint.
Cash total : $2,328.48
Non-cash: 3 items
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from American Freight - Headquarters. This claim will remain posted until resolved
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