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Claimant's opinion: Fake items in proper packaging
Claimant's opinion: Amazon have my full return and has not credited the full amount back to the account of Achieva Family Trust on behalf of my son so he can get the items he needs
Claimant's opinion: This is illegal
These are photos of the items I sent back to Amazon, including a copy of the receipt which shows the weight of the items. 23lbs. I was only credited back for the few boxes of culturelle, $137 There were 8 unopened boxes of Carlsons Finest Fish Oil. Those cost around $47 each. Amazon should be ashamed of themselves making a customer go through this for 1 full year
I don't even really know what to say about this one. If I were the maker of Carlsons Finest Fish Oil I would be very unhappy with your doctor. I think that's slanderous.
When I have returned anything on Amazon, I have done it online and they issued a label for the box and a list of products being returned to go inside. Is that what you did?
I'm sorry to hear about your difficulties. However, in my opinion your doctor was opening himself up to a lawsuit regarding his blanket condemnation of any supplement bought from Amazon. Unless the supplements were all Amazon BRAND supplements, they likely came from multiple manufacturers and sellers. Regardless of whether supplements come from a store or Amazon, they can be of widely varying quality. But the particular BRAND of fish oil that I personally buy is identical in quality from either my favorite health food store or Amazon.
More to the point, when you buy from Amazon (or any online store) you have to get a return merchandise authorization (RMA) so that the location receiving the return will be able to credit the account. Did you do that? If you got an RMA then there should have been no difficulty in making the credit.
Whose account was actually used to pay for the supplements? You or Achieva Family Trust? Credits will always go to the account that made the purchase.
1) If the supplements weren't open and were correctly received with an RMA, then Amazon should have credited them.
2) If Amazon or the seller guaranteed satisfaction and would allow returns for any reason, then again, that should be an easy credit.
3) However, if you returned opened, partially-consumed bottles without an RMA, based solely on the unsubstantiated opinion of your doctor, then unfortunately the seller would not be obliged to take the loss.
If either 1) or 2) are true, and Amazon still declines to make the refund to the account that paid, then you should file complaints with your Attorney General and the FTC.
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