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Claim type with most consumer complaints —
Reservations not honored:

“Super 8 Dispute”

  • Claim Status:
  • In Negotiation
  • Posted on: July 24,2015

Complaint Types: I just feel ripped off., Customer service runarounds, Lost or damaged personal items, Poor Value for Money, Poor/inadequate accommodations, Reservations not honored

Claimant says: "Could not get into the room, had front desk reprogram the cards 3 times, the fourth time we just opened the door with a credit card because the lock was broken, there were only 2 lights that worked, in the wall where the a/c should be there was a hole in the wall that you could see right outside, the fire detector was hanging from the ceiling with the wires all pulled, the micro was broken, holes in the wall and in the bathroom door like someone punched it. VERY dirty- cob webs and pop sprayed on the walls, remote didn” ...Show more »

Claimant Seeks: $79.97

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Resolution Reward: 1000 points

“Go Ahead Tours Dispute”

  • Claim Status:
  • In Negotiation
  • Posted on: August 27,2014

Complaint Types: I just feel ripped off., Reservations not honored

Claimant says: "My family (self and two single young adult children) booked a guided tour with Go Ahead TOours in May 2014. This was a 12-day tour through London, Scotland, and Ireland. Verbal arrangements made with the tour company were not met during our journey. [Please see demand letter and hotel information attached]. Prior to booking this tour, I made it quite clear to them that I am an elderly with health issues. I would take this tour only if my children and I can have a family room for three in the hotels (which according to ” ...Show more »

Claimant Seeks: $10000

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Resolution Reward: 1000 points


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