Complaint History & Business Rating for USAA Federal Savings Bank

10750 McDermott Fwy, San Antonio, Texas, 78288-0002, United States.

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What USAA Federal Savings Bank customers think NEW

Comments and Feedback from Users

  • Commented By:Christopher S.
  • Recommended:No
  • On:21-Aug-2018
Christopher S. says: They don't even rate one star. The do not follow federal law in regard to their credit card practices, and they could care less that I've been a USAA member for over forty-five years.
Respond. Click here if you're authorized to respond to USAA Federal Savings Bank customer comments or edit information on this profile.
  • Commented By:Christopher S.
  • Recommended:No
  • On:21-Aug-2018
Christopher S. says: They don't even rate one star. The do not follow federal law in regard to their credit card practices, and they could care less that I've been a USAA member for over forty-five years.
Respond. Click here if you're authorized to respond to USAA Federal Savings Bank customer comments or edit information on this profile.
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Message from the PeopleClaim Administration: “All claims that have not been marked as resolved were re-mailed to USAA Federal Savings Bank Office of Mr. Stuart Parker 10750 McDermott Fwy San Antonio, TX 78288-0002 on 11/12/15 If you are the claimant, and the bank contacted you personally to resolve this issue, please log into your response page or contact us at support@peopleclaim.com to ensure that the claim is properly closed. If you are the respondent, please log into your response page or contact us at support@peopleclaim.com for assistance.”

USAA Federal Savings Bank’s Complaint History (4):

4 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    Adrian Gonzales vs. Usaa Federal Savings Bank

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Overcharge or billing error
    • Problem with a service
    Claimant says:On March 31, 2016 my V.A. Compensation check and my Civil Service Retirement check was direct deposited into my checking account. I went into the bank to purchase a cashier's check in the amount of $1,834.00 for spousal support to my ex wife and made a $800 withdrawal from the teller. On April 1, 2016 I found that USAA exercised their rights to t...
    • Claim
    • Seeking:

    Usaa Federal Savings Bank Dispute

    For:
    • "I just feel ripped off."
    • Overcharge or billing error
    Claimant says:I used USAA savings account to pay my rent at the beginning of every month but this time everything went wrong. USAA took money from my savings account to cover from a deposit that was Aarons, (Note I did not know about or authorize this transaction due to past problems with account) Also, I changed to stop all overdrafts from coming out of my savi...
    • Claim
    • Seeking:

    Usaa Federal Savings Bank Dispute

    For:
    • Problem with a service
    Claimant says:I receive a VA Pension benefit, now the State of Pennsylvania on 10-7-2014 had issued an order a right to garnish federal benefits to USAA to freeze my checking account, along with the Attorney General of Texas requesting that USAA treat the order as if it was from the State of Texas, on 10-14-2014 the State of Pennsylvania issued me the same ord...
    • Claim
    • Seeking:

    USAA Federal Savings Bank Dispute

    For:
    • Bad business practices
    • Customer service runarounds
    Claimant says:Apparently, our checking acct was hacked. My husband called USAA to resolve the issue. He was asked his cell phone #, which did not match the # on file - we have a new number. As a result, our acct was frozen & we are unable to access any info, including even the balance of the acct. Since we have arranged for mostly all of our bills to be paid aut...

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