Complaint History & Business Rating for US Airways

4000 E. Sky Harbor Boulevard, Phoenix, Arizona, 85034-0664, United States.

Is this your business?
PeopleClaim Reliability Rating
Scale: A+ to F
  • Industry: Travel
  • Sector: Airlines
  • Products / Brands: Air Transportation
  • Officer(s): Robert Isom

What US Airways customers think NEW

  • General satisfaction
    Not Rated
  • Professionalism
    Not Rated
  • Responsiveness to problems or complaints
    Not Rated
  • Value for money
    Not Rated
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  • General satisfaction
  • Quality of products or services
  • Responsiveness to problems or complaints
  • Value for money
  • Professionalism
Would you recommend US Airways to a friend?
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US Airways’s Complaint History (3):

3 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    US Airways Dispute

    For:
    • Contract / Agreement / Promise dispute
    • Customer service runarounds
    Claimant says:On Dec. 19 20013 boarded flight to anchorage Ak. from Albuquerque NM 1 hour out of Anchorage captain announced they were out of fuel ,landing Vancouver BC too refuel and continue on. after refueling ,they announced, that pilots were out of flying time, we were spending the night then continuing on at 10 the next morning. next morning US announced ...
    • Claim
    • Seeking:

    usairways-Dispute-#5763731

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Contract / Agreement / Promise dispute
    • Customer service runarounds
    Claimant says:Every year I try to use my air miles to fly to Aruba and I'm told that those seats are already taken. I start to book a flight in March or April for a flight in November and there are never any seats available unless I pay them some more money and they then can find a seat. I also received a letter stating that I could get a companion ticket for 14...
    • Claim
    • Seeking:

    US Airways-Dispute-#4786620

    For:
    • "I just feel ripped off."
    • Bad business practices
    Claimant says:PURCHASED 4 ROUND TRIP TICKETS FROM ST. LOUIS MO. TO RICHMOND VA. ON DECEMBER 14, 2011 FOR MYSELF, LEVONNE DAVIS SR. MY WIFE NORMA J. DAVIS, MY DAUGHER - INLAW AND MY GRANDDAUGHTER. WE WERE GOING TO RICHMOND VA. TO ATTEND MY GRANDSON'S McKELVIN L. DAVIS MILATERY GRADUATION ON DECEMBER 15, 2011 AT 9:00AM. Mc KELVIN CALLED ME ON DECEMBER 13, AND INF...

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