Complaint History & Business Rating for Carolina Carports Inc

187 Cardinal Ridge Trail, Dobson, North Carolina, 27017, United States.

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  • Commented By:David B.
  • Recommended:No
  • On:15-Sep-2021
David B. says: They lie about their "Hurricane rated" covers and ports for all states. We purchased ours in 2017 and it blew to pieces and landed in the woods, in the first minor winds of 30mph with only a couple 70 mph gusts, in SW VA. We contacted them and it took them months to replace. It promptly bowed almost to the ground where it sits, unusable. We contacted them in January of 2021 and they have put us off over and over until they finally confirmed they will "fix" the torn and broken metal port as a favor to us since they already replaced the original. That was the most outrageous thing since their contract states 10 years but they won't honor it. This was supposed to be done in the "summer, June/July". It is now mid September with no responses from them. They don't answer their phones and the "voicemail is full" so you cannot leave any messages. This is the worst company we have ever dealt with and they deserve to have their license revoked!
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Carolina Carports Inc’s Complaint History (2):

2 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    D.B. vs. Carolina Carports Inc

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Customer service runarounds
    • Problem with a product
    Claimant says:We purchased our original carport for our tractors in 2017. It blew to pieces in the first winds in SW VA. They were not very strong, especially with their "promise of hurricane force sustained winds". We had it replaced after months of contacting them. The second one has bent to the ground since it was installed. We are having a great deal of...
    • Claim
    • Seeking:

    Carolina Carports Inc Dispute

    For:
    • Problem with a service
    Claimant says:On Sept. 6, 2013. I had a carport installed , but never finish, they were to come back a few days later to finish, but never did. they call once in a year to finish but I was unable to be home. they said I had to be here to finish. On Sept 27, 2014 they were to finish again , I call they said this time I didn't have to be home. they did not finish...

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