American Express (Headquarters)’s Complaint History (8):
9 claims are currently posted for public review and comment
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- Claim
- Seeking:
Claimant says:Two refund checks from American Express addressed to and in the name of my spouse deceased for nine years. I offered legal documentation to include my will, and his Death Certificate as verification which was sufficient to settle all claims. My spouse passed away on 15 November 2007. American Express stated that I needed a Power of Attorney which ...
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Bad business practices
Claimant says:AmEx Blue Bird prepaid card will not work with me to retrieve $82.85 off of temporary card. They refer me to the fine print of terms. I admit as A 70 year old. I did not link temp card # to permanent
card # when I registered it. Am I the only senior citizen to make this mistake? Where does all these
funds go? AmEx claims without a card # or Code o...
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Bad business practices
- Customer service runarounds
- Overcharge or billing error
Claimant says:American Express is in my view loansharking and preying on the gullibility of their clients, including my mother and myself. My issue with American Express is about their "check spending availability feature of American Express. This feature is not with any other credit card. My mother is the primary on the card and we had the American Express S...
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- Claim
- Seeking:
For:
- Bad business practices
- Customer service runarounds
- Problem with a service
Claimant says:On 9/15/15, I received my requested replacement card ending in 44002 (replacing card #42006 due to fraud charges appearing on a prior charges appearing on a prior bill.)
I also have had a card ending in 02001 since 1996.
On or about February 11, 2016, I called American Express. Without entering any personal information, when I called in I heard...
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Customer service runarounds
- Problem with a service
Claimant says:I requested an American express card fpr my son James Fluet,his identy was stolen and therefore they drained his bank accounts and now he has no money to by food and needs to rent a truck to return to Maine. I called amex on sat December 19 requesting an additional for my son and was advised that it would be fedex to him on Monday and would receive...
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