Public Mediation

Francoise North vs. Xlibris Press

  • 75% of recovery offered for best resolution
F. N. vs. Xlibris Press
1663 S Liberty Dr Ste 200, Bloomington, Indiana, 47403-5161, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 1140641
    • Amount Involved: 2,463.08
    • Filed On: Jul 11, 2017
    • Posted On: Jul 22, 2017
    • Complaint(s):
      • Bad business practices
      • Problem with a product
      • "I just feel ripped off."
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Statement of Claim
Claimant says:
" children book published  pd big money for it the editing was not done ( as)( can we go too( its )reads can we got too the got is broken english.At the presentt time I have 35 books w/ 2 two typos errors in each one can not sell any of them. my money was used to make them( big money ) I paid them to do a job they did not pd me.
The publishing XLIBRIS 1888 795 4274  the company should be expunge( shoddy crappy work)
Francoise north Bryan, Oh 43506
ID 762362 proget number"
Reply Have a similar problem?
  • 07-04-2017 — started Publishing Book|Xlibris
What Claimant Wants Hide
1. Refund: Publishing Price Aug 25, 2017 $2,463.08
2. Other – Copy claim to regulators Aug 25, 2017 $14.99
3. Other – Pay for claim posting cost Aug 25, 2017 $14.99
4. Other – Physical delivery charges Aug 25, 2017 $4.99
Cash total : $2,498.05
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Xlibris Press. This claim will remain posted until resolved
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  • Contributed Solution: by Forrest Peters On 09-11-2017
    Xlibris should correct typos and replace books printed so far if contract included editing package More...
If you are a party to this claim, click here.
Is this a fair resolution?
  • Question: by Jim Wicks (1782 points) — Former Atip Intern, Occasional Contributor And Moderator
  • On: 09-11-2017
  • To the claimant.  Can you clarify: do you mean to offer 75% of the recovery amount (up to $2,498) as a reward for helping resolve your case? That's what it says on your claim.
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