Public Mediation

thieving xm radio

M. C. vs. Siriusxm
1221 Avenue of the Americas Fl 37, New York, New York, 10020-1010, United States
Amount Involved: Other terms
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Statement of Claim
Complaints Involved (2) - View
Claimant says:
"On 6-1-11 sirius xm radio made an electronic debit in the amount of $221.97; this was payment for the year; next payment 6-1-12. Since then I've had service for the month of july, aug. and maybe a week or so in sept. I've faxed to them in july, a bank statement proving my payment. They faxed back a confirmation, and I've had many conversation' with supervisors promising to fix this unacceptable service. Not only do I still not have any service, but they have placed my account with a collection agency. It's nothing short of harassment now; my "all important" credit score could be affected . And I still don't have the service I paid for. The only response I've received from them is; we're sorry, sometimes it takes awhile for payments to reach the billing department; to which I replied(and have been since june) are you seriously telling me in this day of brilliant technology that your are not able to figure out how to accept my payment(acknowledge that)and provide service. It's going on 5 months now, what are my recourses and can you help?"
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What Claimant Wants Hide
Just make me happy!
Claimant invites SiriusXM to make a fair offer to resolve this complaint.
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Respondent's Counteroffer

There has been no response to this claim from SiriusXM. This claim will remain posted until resolved
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